Refund Policy
Refund Policy for Youvento.uk
1. General Terms
We strive to ensure customer satisfaction. Refund requests are assessed based on the conditions outlined below.
2. Eligibility for Refunds and Cancellations
Eligible:
- Services not started within 48 hours of confirmed payment.
Not Eligible:
Services that have commenced.
Completed and delivered services.
Situations where clients fail to provide necessary materials or timely responses.
3. Refund Requests
To request a refund, please contact us at office@youvento.com clearly stating your order details and reason for cancellation/refund.
4. Processing Refunds
Refunds approved by Youvento.uk will be processed through the original payment method within 5-7 business days.
5. Changes to Policy
We reserve the right to modify this Refund Policy at any time. All updates will be posted on this page.
6. Contact Us
For any questions or concerns regarding this Refund Policy, please contact us at office@youvento.com
Last Updated: March 27, 2025